Terms and Conditions — 299b

By accessing or using the 299b platform — whether through the website at 299b.io, the 299b mobile app, or any other 299b service — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms form a legally binding agreement between you and 299b.

If you do not agree with any part of these Terms and Conditions, you must not use the 299b platform. Continued use of 299b after any update to these terms constitutes acceptance of the revised terms.

To register and use a 299b account, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is prohibited by law.
• You must not be acting on behalf of another person when registering or using a 299b account.
• You must not be a current employee, contractor, or immediate family member of a 299b employee or contractor.

299b reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, 299b may suspend or close your account and withhold any balance pending investigation.

To use the 299b platform, you must register a personal account. When registering, you agree to provide accurate, complete, and current information. You are responsible for keeping your account information up to date at all times.

One Account Policy

Each person is permitted to hold only one active account at 299b. If 299b identifies that you hold more than one account — whether under the same name, the same device, the same payment method, or the same IP address — all duplicate accounts will be closed. Any balances held in duplicate accounts may be forfeited at 299b's discretion.

Account Security

You are solely responsible for maintaining the confidentiality of your 299b login credentials. You must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you must contact 299b support immediately at [email protected].

• Do not use the same password for 299b that you use for other services.
• Do not access your 299b account from shared or public devices without logging out afterwards.
• Enable any additional security features offered by 299b when available.

299b will not be liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials.

299b accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposits made at 299b:

• The minimum deposit amount is ৳100.
• Deposits are credited to your 299b wallet instantly upon confirmation from the payment provider.
• 299b does not charge any fees on deposits. Any fees charged by your mobile wallet provider are outside 299b's control.
• You may only deposit funds from a payment method registered in your own name. Third-party deposits are not permitted.
• 299b reserves the right to request verification of your payment method before processing withdrawals.

If a deposit is credited to your account in error, you must notify 299b support immediately. You are not entitled to use funds that have been credited to your account in error, and 299b reserves the right to reverse any such transaction.

Withdrawals at 299b are processed to the same mobile wallet used for your most recent deposit. The following conditions apply to all withdrawal requests:

• The minimum withdrawal amount is ৳500.
• Withdrawals are processed within 5 minutes of the request being submitted under normal operating conditions.
• 299b does not charge any fees on withdrawals. The amount you request is the amount that arrives in your mobile wallet.
• Withdrawals can only be made to a mobile wallet registered in your own name. 299b does not process withdrawals to third-party accounts.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.
• 299b may request identity verification before processing a withdrawal. Failure to provide satisfactory verification may result in a delay or refusal of the withdrawal.

299b offers bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general conditions, in addition to any specific terms attached to the individual offer:

Wagering Requirements

Bonus funds are subject to wagering requirements before they can be withdrawn. The wagering requirement for each bonus is stated clearly at the time the bonus is offered. You must wager the bonus amount the specified number of times using eligible games before a withdrawal of bonus-derived winnings will be permitted.

Eligibility

• Bonuses are available to eligible registered players only. 299b reserves the right to determine eligibility at its discretion.
• Only one welcome bonus is available per player, per household, and per device.
• Bonuses cannot be combined unless explicitly stated in the offer terms.
• 299b reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice.

Bonus Abuse

Any attempt to abuse the 299b bonus system — including but not limited to creating multiple accounts to claim the same bonus, using automated software to meet wagering requirements, or exploiting technical errors — will result in the forfeiture of the bonus and any associated winnings, and may result in account suspension.

All games available at 299b — including Dragon Tiger, Demon Hunter, Tennis, Dragon Gate, Captain's Bounty, Mine, and Super Keno — operate using certified random number generation (RNG). The RNG used in all 299b games is independently certified to ensure that outcomes are genuinely random and cannot be predicted or manipulated.

The Return to Player (RTP) percentage for each game is published within the game interface. The RTP represents the theoretical long-term return to players and does not guarantee any specific outcome in any individual session.

• Game outcomes are final once a round is completed. 299b does not reverse game results except in cases of a verified technical error.
• In the event of a technical error during a game round, the round will be voided and any stake placed will be returned to your 299b wallet.
• 299b reserves the right to void bets placed after a technical error has occurred but before the error has been identified and corrected.
• Each game at 299b has specific rules available within the game interface. You are responsible for reading and understanding the rules of any game before placing a bet.

The following conduct is strictly prohibited on the 299b platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:

• Registering more than one account at 299b.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to place bets or interact with the 299b platform.
• Colluding with other players to gain an unfair advantage.
• Exploiting bugs, errors, or vulnerabilities in the 299b platform.
• Using a 299b account for any purpose other than personal entertainment gaming.
• Attempting to launder money or use 299b for any illegal financial activity.
• Harassing, threatening, or abusing 299b staff or other players.
• Allowing a third party to access or use your 299b account.

299b reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to provide satisfactory identity or age verification when requested.
• Suspected fraudulent activity or money laundering.
• Suspected use of prohibited software or collusion.
• Account inactivity for a period of 12 consecutive months.
• At the player's own request for self-exclusion.

Where an account is closed due to a breach of these terms, 299b reserves the right to withhold any balance pending investigation. Where an account is closed for reasons unrelated to a breach — such as inactivity or at the player's own request — any verified real-money balance will be returned to the player's registered mobile wallet after identity verification.

Closing Your Account

If you wish to close your 299b account, contact [email protected] with your account details and the reason for closure. 299b will process your request within 5 business days. Any verified real-money balance will be returned to your registered mobile wallet.

299b is committed to providing a safe and responsible gaming environment. Gaming at 299b is intended to be a form of entertainment. If it stops being that for you, 299b provides the following tools to help you manage your play:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately when reduced.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
• Self-Exclusion: Exclude yourself from the 299b platform for a defined period or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have wagered in the current session.

For more information on responsible gaming tools and resources available at 299b, visit the Responsible Gaming page. 299b is strictly for players aged 18 and above.

299b collects and processes personal data in accordance with the 299b Privacy Policy. By registering an account at 299b, you consent to the collection and processing of your personal data as described in the Privacy Policy.

299b will not sell your personal data to third parties. Your data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law. For full details of how 299b handles your personal data, please read the Privacy Policy.

To the fullest extent permitted by applicable law, 299b's liability to you in connection with your use of the 299b platform is limited as follows:

• 299b is not liable for any loss of profits, loss of data, or indirect or consequential losses arising from your use of the platform.
• 299b is not liable for any losses arising from interruptions to the platform caused by technical failures, maintenance, or circumstances outside 299b's reasonable control.
• 299b is not liable for any losses arising from your failure to comply with these Terms and Conditions.
• In all cases, 299b's maximum liability to you is limited to the amount of real-money funds held in your 299b wallet at the time the claim arises.

299b reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, 299b will notify registered players via the email address or contact number associated with their account.

Your continued use of the 299b platform after the publication of updated Terms and Conditions constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using 299b and may request account closure by contacting [email protected].

If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your 299b account, please contact the 299b support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Most queries are responded to within 1 hour

For questions specifically about responsible gaming tools or self-exclusion, please visit the Responsible Gaming page or contact support directly. For questions about your personal data, please refer to the Privacy Policy or contact [email protected].