Gaming at 299b is meant to be fun — full stop. When it stops being that, we want to help. This page covers every tool, limit, and resource 299b provides to keep your experience safe, balanced, and always in your control.
Every tool on this page is free, available in your account settings, and designed to put you in charge of your own gaming experience.
Set a daily, weekly, or monthly cap on how much you can deposit into your 299b account. Once a limit is set, it takes effect immediately. Reducing a limit is instant — increasing one requires a 7-day cooling-off period before it applies.
Available in Account SettingsDecide in advance how long you want to play in a single session. When your time is up, 299b will notify you and give you the option to stop. You can set session limits from as little as 30 minutes up to 8 hours per day. It is a simple way to stay aware of how long you have been playing.
Available in Account SettingsReality check notifications pop up at intervals you choose — every 30, 60, or 90 minutes — to remind you how long you have been playing and how much you have spent or won in that session. A quick pause to check in with yourself makes a real difference over time.
Available in Account SettingsNeed a short break without closing your account? A cool-off period lets you pause your 299b account for 24 hours, 7 days, or 30 days. During a cool-off, you cannot deposit or play. Your account and balance remain intact and you can return when the period ends.
Available in Account SettingsIf you feel you need a longer break, self-exclusion lets you block access to your 299b account for a minimum of 6 months or permanently. Once activated, self-exclusion cannot be reversed during the chosen period. This is the strongest tool available and we encourage you to use it if you need it.
Contact Support to ActivateRequest a full statement of your gaming activity — deposits, withdrawals, bets placed, and time spent — for any period up to 12 months. Seeing your actual numbers in black and white is one of the most effective ways to stay honest with yourself about your gaming habits.
Available in Account SettingsAt 299b, responsible gaming is not a legal checkbox — it is a genuine part of how we run the platform. We know that the vast majority of players in Bangladesh enjoy 299b as a form of entertainment, the same way someone might enjoy watching cricket or going to the cinema. For most people, it stays that way. But for a small number of players, gaming can become a problem, and 299b takes that seriously.
Problem gambling does not always look the way people expect. It does not always mean losing everything overnight. More often it creeps in gradually — spending a little more than planned, chasing a loss here and there, playing to escape stress rather than for fun. These are the early signs that responsible gaming tools are designed to catch before things get harder to manage.
The tools 299b provides are not there to make gaming less enjoyable. They are there to make sure it stays enjoyable — on your terms, within your budget, and without affecting the other parts of your life that matter. Setting a deposit limit does not mean you trust yourself less. It means you are being smart about how you play, the same way a sensible person sets a budget before going to the market.
299b also trains its customer support team to recognise signs of problem gambling and to respond with care rather than pressure. If a support agent notices patterns in your account that suggest you might be struggling, they may reach out — not to judge you, but to make sure you know what help is available.
Responsible gaming at 299b is a shared responsibility. We provide the tools, the information, and the support. You decide how to use them. Together, we keep 299b a place where gaming is what it should be — fun, fair, and always in your control.
Go to 299b.io and log in with your registered mobile number and password. All responsible gaming tools are available from your account dashboard.
Tap the profile icon in the top right corner and select "Account Settings". From there, navigate to the "Responsible Gaming" section.
Select the tool you want to use — deposit limit, session time, reality check, or cool-off period. Enter your preferred values and confirm. Limits take effect immediately.
If you want to self-exclude, contact the 299b support team at [email protected]. Self-exclusion is processed within 24 hours and cannot be reversed during the chosen period.
Use the activity statement tool to review your gaming history at any time. Staying informed about your own patterns is the foundation of responsible gaming.
Most people who develop a gambling problem do not realise it straight away. The signs build up slowly. Knowing what to look for — in yourself or someone you care about — is the first step toward getting things back on track.
If you recognise any of the signs listed here in your own behaviour, please use the responsible gaming tools available in your 299b account, or reach out to the support team. There is no shame in asking for help — it is the smart move.
Tick any statements that apply to your gaming behaviour over the past 30 days. This is for your own awareness — no data is recorded or sent to 299b.
These are the principles that every 299b player is encouraged to keep in mind every time they play.
Before every session, decide on an amount you are genuinely comfortable losing. If losing that amount would cause you stress or financial difficulty, it is too much. Gaming money should come from your entertainment budget — never from savings, bills, or borrowed funds.
Decide how long you are going to play before you open the app. Use the 299b session time limit tool to enforce it automatically. When the time is up, close the app and do something else. Gaming is more enjoyable when it has a clear beginning and end.
Winning at 299b is exciting, but it is not a reliable source of income. The house edge means that over time, most players will spend more than they win. Enjoy wins when they happen, but never count on them to cover expenses or plan your finances around them.
If you have hit your loss limit for the session, stop. Do not deposit more to try to recover what you lost. Every game at 299b is independent — past results have no influence on future outcomes. Chasing losses is the fastest route from entertainment to problem gambling.
Gaming at 299b is entertainment. It is not a solution to financial problems, stress, or difficult emotions. If you find yourself turning to 299b when you are upset, anxious, or under financial pressure, take a break and address the underlying issue first.
Gaming should fit around your life — not the other way around. If 299b is taking time away from family, work, sleep, or things you used to enjoy, that is a sign the balance has shifted. Use the tools available to reset that balance before it becomes harder to do so.